Creating and Analyzing Process Maps
Authors: Katharine Schlag, MSN, RN, John Voss, MD
Credit/contact hours: .5
Estimated time to complete: 25 minutes
Publication Date: March 19, 2020
Expiration date: March 19, 2026
In another module we reviewed the advantages and opportunities when using process mapping to streamline clinical or operational processes. This module describes how to create and analyze a process map, from defining the start and end points, through visually depicting all process steps, to finally scrutinizing all points for variation, waste, and inefficiencies. This is a critical technique you will employ when faced with converting a poorly performing process to one that functions optimally and creates value for all stakeholders.
Note: This course is eligible for ACPE credit.
Learners participate in the interactive learning modules by correctly answering multiple choice questions dispersed throughout. Learners will be prompted to try again, if a question is answered incorrectly.The course will open in a new tab – to exit the course, simply close the tab.