Understanding Change in Health Care

Authors: Bonnie Jerome-D'Emilia, MPH, RN, John Voss, MD
Credit/contact hours: .25
Estimated time to complete: 20 minutes
Publication Date: Oct 20, 2020
Expiration date: Oct 20, 2026



Organizations must change to remain healthy. As open systems, organizations are sensitive to changes in the environment around them. These changes can have major impact. Overall health of an organization is strongly linked to its ability to anticipate and adapt to changes that affect its operations. Systems that don’t change in response to internal and external interactions will tend to stagnate. For change to be managed effectively, it must be planned, led, and reinforced. Planning for change allows an organization to solve problems and develop visions for the future. Leading change requires empowerment of those who must create change, making them part of the process and encouraging ownership. Reinforcing change helps to counter resistance and to integrate changes into the environment.

Note: This course is eligible for ACPE credit.

You Will Learn

  • Define change
  • Define change management
  • Describe stimuli such as external pressures, systems factors and data that cause change

Method and medium:

Learners participate in the interactive learning modules by correctly answering multiple choice questions dispersed throughout. Learners will be prompted to try again, if a question is answered incorrectly.The course will open in a new tab – to exit the course, simply close the tab.